How To Launch Your Own Insurance Brokerage

If I had a dollar for every conversation I’ve had with someone wanting to start their own insurance brokerage, I could probably fund three of them myself. And I understand why. You see the market, you see what’s broken about the way brokers operate, you know you can do better, and you want to be your own boss. That’s real. That’s valid. And it’s absolutely possible.
But here’s what I’ve learned after 10 years watching brokers build their businesses; both the ones that absolutely crack it, and the ones that quietly struggle or fold is that starting a brokerage isn’t actually about being a better broker. It’s about understanding the infrastructure, the regulatory side, the capital requirements, and the growth mechanics before you jump.
So if you’re seriously thinking about this, here’s what you actually need to know.
First: Understand Your Three Options
There’s no single way to start a brokerage anymore. And the path you choose will determine everything about how your first 2-3 years look.
- Option 1: Go Fully Independent
This means getting your Australian Financial Services Licence (AFSL), holding your own capital, managing your own compliance, and running the whole show. You get total control. You also get total risk, total cost, and total responsibility. Your compliance team, your professional indemnity insurance, your trust account management, your ongoing education, that’s all on you. This is the hardest path. It’s the most expensive. It requires serious capital upfront and will take months, probably years. But if your goal is to own everything and answer to no one, this is it.
- Option 2: Join an Established AR Network
An Authorised Representative (AR) operates under someone else’s AFSL. You build your own business, keep your own clients, build your own brand, but you operate within a network that handles licensing, compliance, systems, and usually some support infrastructure. You pay a percentage of premium or a flat fee, while the licensee carries the primary regulatory responsibility under the AFSL. This is the path many smart brokers are taking in 2026. You get real autonomy without the regulatory or capital headache. The tradeoff is that you’re not 100% independent—you work within someone else’s framework.
- Option 3: Start Solo Then Scale
Some people start as a single-person operation under someone else’s licence, prove the model works, build capital and credibility, then either grow the team or transition to independence later. It’s the safest starting point, but it also delays full control.
My honest take? Unless you have serious capital, a network of referral partners already locked in, and you’re genuinely comfortable with compliance complexity, Option 2 (an AR network) is the smarter starting point in 2026. You can build a real, profitable brokerage without needing to hold and operate your own AFSL. The licence holder manages licensing, compliance oversight and regulatory infrastructure, while you operate within that framework. And if you ever want to transition, you have options.
Second: Know Your Market Before You Start
I’ve watched brokers make this mistake more than any other: they assume they know what the market wants because they’ve worked in it. Then they launch and realise their assumptions were wrong.
Before you do anything else, you need to know:
- Who specifically are you targeting?
Not “small businesses” or “commercial clients.” That’s too broad. Are you the broker for construction companies? Medical practices? Tech startups? Real estate? The more specific you are, the easier everything becomes. Your messaging, your referral strategy, your pricing, your service model. Generalism is the enemy of growth for early-stage brokers. If you don’t want to “pigeonhole” yet, pick a location or region, make that your market.
- What problems do they actually have?
Talk to 10-15 prospects before you launch. Not your friends. Not your network. Actual potential clients. What keeps them up at night? Why do they switch brokers? What would make them happier? This isn’t market research—this is survival. You’re building on feedback, not assumptions.
- Who are your first 20 clients?
Seriously. Know who they are before you hang the shingle. Whether that’s past clients from your previous role, referral partners who’ve committed, or specific businesses you’ve already built relationships with. The first 20 clients are the difference between a business that gains momentum and one that slowly dies. You need them locked in or close to it. If you’re not sure, make sure your network can support you in getting your business off the ground.
- What’s your pricing strategy?
Don’t copy what everyone else is doing. Understand your costs, understand what clients will actually pay, and price accordingly. Too many early brokers undercut just to get business, then find themselves running on margins so thin they can’t afford to grow. We’ve all seen this with Insurers that are new to market, prices need to rise at some stage, be the broker who stays fairly static with your pricing.
Third: Get Your Infrastructure Right From Day One
This sounds boring, but it’s not. Your infrastructure determines whether you can scale or whether you’ll hit a ceiling.
- Technology stack matters more than you think.
You need a decent CRM. You need a way to manage renewals. You need to be able to give clients a path to do business with you online. You don’t need the flashiest, most expensive system. But you do need something that lets you be organised, responsive, and professional. A manual spreadsheet-based operation looks amateur the moment a prospect calls.
- Build compliance infrastructure before you need it.
If you’re going the AR route, your network will handle most of this. But you still need to understand it. Know your obligations. Know what documentation you need to keep. Know how claims get handled. Know what happens if something goes wrong. The brokers who are relaxed about compliance are the ones who get shocked when an issue surfaces.
- Get proper insurance.
Professional indemnity is non-negotiable. So is office setup, even if it’s a home office. This is basic protection, not overhead.
Fourth: Understand the Revenue Model (It’s Harder Than You Think)
Here’s what nobody tells you: it takes time to build revenue. If you’re getting paid on commission, you’re looking at weeks or months between when you place a policy and when you get paid. And in the early days, you have nothing. You have to acquire clients, write business, wait for commission, and do all of that while covering your own costs. This is why brokers can fail. They underestimate how much cash runway they need. They start with too little capital. By month four, they’re stressed. By month six, they’re back at a traditional job.
- Budget for 12-18 months before profit.
That might be aggressive or conservative depending on your market and your network. But you need at least 6 months of runway before you’ll see real income.
- Understand your commission structure.
If you’re with an AR network, your commission will be lower than if you were independent. That’s the trade-off for not managing compliance and infrastructure. Know the exact percentage, know what you need to write to hit profitability, and stress-test that against realistic sales forecasts.
- Consider recurring revenue.
The smartest brokers I know don’t just live on commission. They build service fees, retainer arrangements, or package models where clients pay them for strategic advice or ongoing management. This smooths your cash flow and reduces your dependence on continuous new sales.
Fifth: Build Your Brand Before You’re Official
Too many brokers wait until they’re licensed to start building their presence. Then they wonder why they have zero inbound leads on day one.
- Start your LinkedIn presence now.
Post about what you’re seeing in the market. Share insights. Show that you understand the problems your target market faces. Three months before you launch, you should already have a small following of people who know what you’re about.
- Start building your referral network now.
If you’re targeting construction companies, start going to construction industry events. Coffee with accountants who serve that market. Time with finance brokers who might refer you work. You’re not selling yet—you’re building relationships.
- Get your messaging clear before you need it.
Who do you help? What problems do you solve? Why are you different? If you can’t answer these three things in one minute, you’re not ready to launch.
Sixth: Know What It Actually Costs
This is where people get surprised. If you’re going independent (full AFSL):
- • AFSL application and setup: $5,000-$15,000
- • Professional indemnity insurance: $3,000-$20,000+ per year
- • Initial compliance setup: $3,000-$10,000
- • Technology and systems: $2,000-$5,000 to start
- • Working capital: $20,000-$50,000 minimum to cover personal expenses until revenue kicks in
That’s $35,000-$90,000 before you place your first policy.
If you’re joining an AR network:
- • Setup fee (varies by network): $0-$5,000
- • Monthly fees or commission split: 5-30% depending on the network
- • Insurance, tech, professional development: $3,000-$5,000 per year
- • Working capital: $5,000-$15,000 until revenue kicks in
That’s $5,000-$25,000, but you’re paying ongoing percentage to the network for everything they handle.
The AR path is significantly cheaper to start. That matters if you don’t have serious capital. Just be clear. These are cost estimates, and definitely not guaranteed.
Seventh: Be Honest About What You’re Getting Into
This is the part nobody wants to hear, but I’m saying it anyway.
- You’re going to work insanely hard.
For the first 12 months, you’re the salesperson, the account manager, the claims handler, the compliance person, and the admin. You’re answering emails at 9 PM. You’re chasing premium payments. You’re managing difficult clients. You’re pitching for new business. This is not a 9-to-5 job.
- Your personal network is your only asset in month one.
You don’t have a brand yet. You don’t have a reputation yet. You have relationships. Lean on them hard. Ask for referrals. Ask for introductions. Ask for feedback. The brokers who are uncomfortable asking for help in month one are the ones who are still struggling in month 12.
- You’ll make mistakes.
You’ll miss something on an application. You’ll promise something you can’t deliver. You’ll lose a client to a better competitor. That’s normal. The goal isn’t to be perfect. The goal is to learn faster than you fail.
- Most people underestimate how long it takes to build momentum.
I’ve watched brokers expect to have 50 active clients by month six. They get to month six with 12. Then they panic. Then they quit. But those 12 clients are actually a solid foundation if you service them well, ask for referrals, and keep growing. Momentum builds. It just takes longer than people want it to.
Eighth: Decide on Your Timing
You can start preparing now:
- • Build your brand and network on LinkedIn
- • Research AR networks or plan your independent path
- • Get your messaging clear
- • Stack some capital
But you probably shouldn’t leave your job or commit full-time until you have at least:
- • 6 months of living expenses saved
- • Clarity on your exact path (AR vs. independent)
- • A realistic go-live date you’ve committed to
Jumping too early is a classic founder mistake. Waiting forever is another one. The right time is when you have discovered the right partner, enough confidence and runway to actually execute.
The Honest Truth
Starting an insurance brokerage is 100% achievable. I’ve watched hundreds of people do it successfully. But it requires:
- • Clear understanding of your market and your niche
- • Real capital or a cheap entry point (via an AR network)
- • Willingness to work harder than you’ve ever worked
- • Ability to build relationships and ask for help
- • Realistic timelines and expectations
- • Good infrastructure from day one
If you have those things, you’ll make it. If you’re missing one or two, you might still make it, but it’ll be harder. If you’re missing more than that, you’re not ready yet.
And here’s the thing: there’s no shame in not being ready yet. There’s no shame in building your network, proving your concept, or continuing to develop your skillset. The brokers who are winning aren’t the ones who jumped first. They’re the ones who jumped prepared.
If you’re serious about starting a brokerage and you want to explore the AR network path—where you get real autonomy without the regulatory burden or massive capital requirement—that’s exactly what repX is built for. We provide the AFSL, compliance framework, the infrastructure, and the support, so you can focus on what you’re actually good at: building relationships, servicing clients, and growing your business.
If you want to talk through what this looks like in practice, connect with me on LinkedIn.
Send a request and mention “start my brokerage” in the note, and I’ll get back to you with some practical next steps.
The market needs smarter, more client-focused brokers. If you’re serious about being one, let’s talk.

James Toth
Chief Growth Officer of repX